[Meet the Team] Josiah Gladden

Our hometown of Greensboro, North Carolina, is home to 50,000+ local college students. Local organization Campus Greensboro runs a program to retain local college grads in the region. It is called the Campus Greensboro Fellows Program. 

“A competitive, 10-week summer program that includes a paid industry internship and opportunities to build your network, enhance your professional development, engage in the community, and explore Greensboro as a place to thrive as a young professional.”

This year, the program had 1,814 applicants. Of those, 66 were selected to intern at 32 different job sites. 

We are so delighted to host a Fellow this summer! 

A bit about Josiah 

Josiah joined us as our Creative Services intern. Josiah is a rising Senior at NC A&T and a talented photographer. 

Among other things, he is part of the AEI Design Program. AEI Design stands for Advocate Educate Innovate Design. The program’s goal is to further the growth and development of black design students, while also partnering with companies to create a pipeline for black design students. 

Josiah grew up in Charlotte and his parents also attended NC A&T. In his free time, he likes video games, skating, and traveling. 

We’re thrilled to grow our local talent pipeline by partnering with Campus Greensboro. It’s important to equip local students with the skills and tools to thrive in Greensboro and beyond! 

[HaystackCRM] HaystackCRM is the perfect partner for manufacturers

HaystackCRM is a great option for salespeople in a wide variety of industries. In this blog, we walk through why HaystackCRM is particularly well suited for manufacturers. 

First and foremost, HaystackCRM is the only fully integrated CRM for Fourth Shift ERP. It has a modern, mobile-first platform designed to leverage and access relationship management data on the go.

With HaystackCRM, you can create company and/or contact records to track a sales process from start to finish. You can manage tasks, events, proposals, and quotes all in one place to optimize workflow. And you can utilize the dashboard, mapping features, and email integration to work contacts efficiently.

Features

In addition to seamless integration with a heavily utilized ERP, customers also find value in the following features: 

– Teams: Oversee sales teams with assigned roles and track how well both teams and individuals are performing. Teams who work within specific regions can have their own segment of contacts. Data syncs across all devices and web-based accounts to ensure accurate data.

– Mapping: The “Who’s Near Me” feature uses GPS technology to find any contact near you. If you are meeting with a contact, you can easily find other contacts in the area to optimize your route with a map to their location. This helps make sales visits efficient and more productive.

– Mobile-first design: Leverage the convenience a mobile device offers, with the ability to voice-narrate notes while running from meeting to meeting. The user interface is similar to other apps your employees are already using, so onboarding new users is quick and intuitive.

And more!

HaystackCRM is continually adding new features and in 2020, added the following features based on customer feedback:

– Pin important notes to the top of a specific contact or company record. This keeps timely information close at hand.

– Export data sorted by tags to easily segment different buckets of customer information.

– View top 10 recent contact and company adds on the dashboard so the entire team is aware of new leads.

– Label contacts with Customer, Prospect, or Dormant statuses to nurture leads and retain historical data.

You can check out the full feature set here

[Meet the Team] Jay Stadler

We’re excited to welcome Jay to the Xtern team as our new Junior Developer. Jay just graduated from UNCG, bringing our current Spartan count to 8. He graduated with a BS in computer science and a concentration in data science. 

In his role as Junior Developer, he’ll be learning the ropes of software development at Xtern, while getting to contribute to the success of a variety of projects. One of the things that attracted Jay to work at Xtern was the diversity of projects we undertake. He is excited to work on large scale web applications that enhance the relationships between our clients and their customers. His side projects focus on data analytics and finding ways to incorporate  data to improve user experiences. 

Jay was also interested in Xtern’s focus on community service. This resonated with him because he has done volunteer work with Guilford Green and Greensboro Urban Ministry. His main focus is on homelessness and feeding hungry people. His background in food service plays a big part in this. 

Jay is a former hospitality management specialist. In his past career, he was exposed to various technology applications that allowed him to do his job more effectively. Some of these applications worked well and others fell short. This got him interested in exploring ways to bridge the gap between developers and end users. 

Outside of work, Jay enjoys camping, hiking, cooking (he was a chef before this), writing, fishing, and traveling.

We’re fortunate that this year has seen so much growth for Xtern. And we look forward to welcoming other local grads to the team soon!