Our blog now has a slightly different look and feel. That’s because we are writing about more topics! In addition to our product, HaystackCRM, Xtern Software has developed a content management system (CMS) called HarmonyB2B. It is powered by a database called CruxDB.

We are looking forward to writing more about Xtern Software, our products, our team, our culture, and life in Greensboro, North Carolina! Thanks for reading 🙂

[Meet the Team] Malik Britton & Lavanya Goluguri

Did you know that Greensboro, North Carolina, is home to 50,000+ local college students? Campus Greensboro runs the Campus Greensboro Fellows Program. 

“A competitive, 10-week summer program that includes a paid industry internship and opportunities to build your network, enhance your professional development, engage in the community, and explore Greensboro as a place to thrive as a young professional.”


We are so delighted to host two Fellows this summer! 

A bit about Malik

Malik joined us as our Creative Services intern. Malik recently graduated from Guilford College. Among other things, he played soccer there and interned for the universities studying slavery project (he built this website). Malik is a multi-talented illustrator, photographer, graphic designer, and UX designer. 

Malik grew up in Virginia until his family settled in High Point, North Carolina. He likes traveling, photography, soccer, and visiting local parks. 

A bit about Lavanya 

Lavanya recently completed her MS in Computer Science from UNCG. She joined us as our Software Development intern. Lavanya has an elementary school-aged son who keeps her busy when she’s not working. She also likes cooking, playing board games, and gardening. 

She’s a transplant to the Triad and moved here from India a few years back with her husband. She’s taught computer science courses to both undergraduates (at Sri Sai Madhavi Degree College) and as a GSI (at UNCG). 

We’re so excited to continue to grow our local talent pipeline by partnering with Campus Greensboro. We hope to equip local students with the skills and tools to thrive in Greensboro and beyond! Of course, our preference is for the thriving to occur in Greensboro 🙂 

[HaystackCRM] Keep important notes top of mind with pinning

Our third and final new feature is the ability to pin notes. You can input notes for both Contacts and Companies. And if you are using a mobile device, you can voice-dictate notes while on the go. Woohoo multitasking 🙂 

Notes are obviously helpful to capture information about a specific meeting, sales opportunity, or other interaction. And for folks that are diligent note-takers, the outcome is lots of notes! But some notes are more important than others, which is why pinning is so great. Pinning a note bumps that note to the top of your note section, making it immediately viewable. 

This feature was requested by some of our users in the furniture industry. They attend multiple trade shows every year, where they meet dozens and dozens of people. Events like those are perfect for jotting down quick notes and pinning the most significant ones as necessary. 

It’s our hope that the features that we’ve added so far in 2020 will help increase your productivity. And hopefully increase your sales as well! 

To recap, the new features are: 

— Exporting data by tags (debuted in Winter 2020)

— Viewing top 10 recent Contact and Companies adds on the dashboard

— Labelling with Customer, Prospect or Dormant Statuses 

— And pinning notes 

As always, we’d love to hear how HaystackCRM is treating you. Please leave comments on our blog or drop us a line through our contact page